ICT in the Philippines during the Aquino Administration (part 4)

by Koree S. Monteloyola



The following are the factors that the Philippine government should be aware of in order for the country to reach its targets in the ICT roadmap. In a quarterly survey17 conducted by BPAP about the factors that limits the growth of ICT in the Philippines the following results were delivered:

  1. Fifty-one percent of respondents indicated that English proficiency has a “very significant impact” on their organizations’ ability to grow. 17
  2. On a scale of one to seven with seven indicating “negative image of Philippines is a significant issue,” 46% of respondents responded in a range of five to six, with 18 percent indicating negative image is a significant issue when recruiting clients. 17
  3. 69%, indicated that a positive perception of the Philippines has a somewhat significant to significant impact on client recruitment, responding in the range of five to seven. 17
  4. The top three responses on what the Philippines should improve are overall country image (85%), political stability (80%), and English proficiency (55%).17
  5. The top three responses on what the Philippines should do to improve its image were: 1) undertake a public relations program (75%); 2) participate in major international trade shows (68%); and, 3) provide a better online presence (65%).17


I believe that if the government can become more stable it would bear good results for its people, especially for the business sector. My only concern regarding the creation of DICT is (as always) the qualifications of the people who are going to manage this department in the future. It would be useless if the DICT would be created and be given budgets but in the end there would be mishandling of funds. Somehow I agree with Pres. NoyNoy’s view on the creation of DICT.

I have to laud BPAP’s efforts on uplifting the ICT in the Philippines. Their plans and research really reaches the core of the problems in the Philippines, and it shows that the technical side is the least of the problem. The Philippines weakness could also be its strength (and vice versa). The initiative should come from the government.

I’m glad that the Philippines became the world’s #1 in BPO. We can conclude that English proficiency plays a major role in our ICT growth. I hope that we can reach all the targets set in the ICT roadmap, because I believe in the skills and talents of Filipinos. If the right people work together, everything is possible.

Continue Reading:

  1. ICT in the Philippines during the Aquino Administration (part 1)
  2. ICT in the Philippines during the Aquino Administration (part 2)
  3. ICT in the Philippines during the Aquino Administration (part 3)
  4. ICT in the Philippines during the Aquino Administration (part 4)



  1.  Philippine ICT after GMA; Roberto R. Romulo; http://www.philstar.com/Article.aspx?articleId=472245&publicationSubCategoryId=66
  2. Commission on Information and Communications Technology(CICT) Website; http://www.cict.gov.ph/
  3.  About CICT; http://www.cict.gov.ph/content/view/45/82/index.html
  4. Executive Order No. 47, s. 2011; http://www.gov.ph/2011/06/23/executive-order-no-47/
  5. DoST assures ICT sector of full support; http://business.inquirer.net/6014/dost-assures-ict-sector-of-full-support
  6.  Senate Bill No. 2546DEPARTMENT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY ACT OF 2008; http://www.senate.gov.ph/lis/bill_res.aspx?congress=14&q=SBN-2546
  7. Department of ICT: Enabling Progress in the Philippine BPO Industry; http://www.openaccessmarketing.com/blog/2010/01/21/department-of-ict-enabling-progress-in-the-philippine-bpo-industry/
  8. Noynoy rejects proposed creation of infotech dept.; http://www.gmanetwork.com/news/story/184670/news/nation/noynoy-rejects-proposed-creation-of-infotech-dept
  9. Business Processing Association of the Philippines (BPAP); http://www.bpap.org
  10. BPAP Mission and Vision; http://www.bpap.org/about-us/mission-vision
  11. ICT in the Philippines; http://www.nzte.govt.nz/explore-export-markets/market-research-by-industry/Information-and-communication-technologies/Documents/ICT%20Market%20Profile%20Philippines%20Feb%202012.pdf
  12. Philippines - Telecoms, Mobile, Broadband and Forecasts; http://www.budde.com.au/Research/Philippines-Telecoms-Mobile-Broadband-and-Forecasts.html
  13. BPO Road Map 2011 – 2016; http://www.bpap.org/about-us/it-bpo-road-map-2011-2016
  14. IT - BPO Road Map 2011 - 2016; www.bpap.org/about-us/it-bpo-road-map-2011-2016
  15. MIC Announces the Outline of Digital Japan Creation Project (ICT Hatoyama Plan); www.soumu.go.jp/main_sosiki/joho_tsusin/eng/Releases/NewsLetter/Vol20/Vol20_01/Vol20_01.html
  16. Realising the iN2015 Vision; www.ida.gov.sg/images/content/About%20us/About_Us_level1/_iN2015/pdf/realisingthevisionin2015.pdf
  17. O2P and BPA/P Periodic Survey #2Constraints to Growth; http://www.bpap.org/publications/research/quarterly-survey?download=55%3Aperiodic-survey-constraints-growth
Note: This is a case study that I submitted for my IS 272 course (Strategic in Info. Sys.Devt.) in UPOU, on Aug. 12, 2012, months before the cybercrime law was approved.
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